Subscription operations platform for a multi-location service business
A fast-growing multi-city service enterprise struggled with disconnected customer subscriptions, technician dispatch logs, and payment invoicing across separate off-the-shelf tools. Manual cross-checks routinely led to delayed billings and operational blind spots.
The Techserve Solution:
We architected a unified, role-aware SaaS platform featuring multi-tenant customer self-service portals, real-time subscription lifecycle management, and automated webhook reconciliation with banking gateways.